About Jana Wunderlich

After working as an event and operations manager on various major events Jana co-founded Eventeamwork in 2011 to support the event industry with a more effective approach to volunteer management. With Eventeamwork, Jana has planned and implemented over 100 volunteer programs and through that developed a unique methodology called IMPACTS that creates proven outcomes for organisations. Her expertise has been recognised in Australia by major event organisers, various government agencies and through an Australian Event Award. Jana is also an international speaker and provides consulting to event and organisational leaders on effective team and community engagement. She also runs workshops for volunteer managers to build capacity in organisations.

5 Easy Steps to create a ‘Lived Vision’ to Effectively Engage Stakeholders

Bringing a large-scale event to life that truly reflects your vision will always require buy-in from the various stakeholders involved. It can be very time intensive to manage competing stakeholders when running large-scale events and it can feel like you are being pulled in several different directions. In this post you I’ll show you five [...]

Do you really know your event stakeholders?

If you’re planning a large-scale event, you’ll already know that they don’t ‘just happen’. And of course, the more stakeholders you have, the more potential there is for interests to compete and for you to struggle to satisfy them all. In this post, I’ll show you why it’s important to really know your stakeholders and [...]

Why we need people centric leadership in events

We see varying levels of system approaches and people centric approaches in volunteer management. One approach is relying on a volunteer management system (software) to solve the recruitment problem, the other is reluctance to use a system out of fear to lose the connection with volunteers. I believe the solution is a combination of a [...]

Why to Focus on Event Outcomes when Managing Volunteers

The operational focus naturally is on our next event but there is a need to also focus on event outcomes to create long-term benefits. Many of us fall into the trap of focusing on outputs rather than outcomes, not because we don’t know any better but because it’s so easy to. Hence there are literally [...]

A Solution to Recruiting Volunteers for your next Event

I lost count of how many times recruiting volunteers has been pointed out to be a challenge for event organisers. Not having enough volunteers, not having the “right” volunteers and volunteers not showing up are commonly reported problems. This is supported by many articles stating that often there are not enough resources put into volunteer recruitment [...]

Why It Matters that Event Volunteers are Not Outsourced

When event organisers first approach us, we often hear the following “Can you please provide us with 50 volunteers?” It always makes me cringe. Nobody can be providing people to anyone, let alone volunteers. I think it’s interesting that especially short-term staff and volunteers are often thought of as a commodity. To clarify, we don’t trade volunteers. We [...]

3 Steps to a Winning Strategy for your Event Volunteer Program

Constantly running against multiple deadlines? There are just so many hours in the day and just so much you can do? Yes this is the reality not just for event managers. This makes it all the harder to make any changes to how and why things are done in your organisation. But effective planning can save [...]

Are you really saving costs with your Event Volunteer Program, and should you?

From small to large-scale events, something everyone deals with is allocating limited resources. Often this means that the time frames for event contractors, including volunteer coordinators are getting shorter. This means that the volunteer coordinator is required to plan and implement the volunteer program in less time in the interest of saving costs. But is it really [...]

5 Tips to Boost your Event Volunteer Recruitment

Volunteer recruitment is the most obvious part of the volunteer management process. That is likely the reason why it is often interchangeably referred to as volunteer management. Volunteer management however is a lot more complex with planning, engagement, training, support and communication. Volunteer recruitment is a part of this system – a crucial part of [...]

7 mistakes to avoid when managing events with volunteers

Many events cannot run without volunteers. However, often managers don’t realise the full value the volunteer program can bring to their event and organisation. Think about volunteers not showing up or volunteers not knowing what to do. In those instances the time and money spent can even have a negative impact on the event. As [...]