Jana Wunderlich, Managing Director
“I have been working with volunteers for many years and am passionate about people and creating outstanding experiences. The event industry heavily relies on volunteers, and often it is the volunteers on the ground who are the public face of the event for the patrons.
The desire to create amazing event experiences that really stand out and create a competitive advantage, is often hampered by the reality of budget cuts. Yet if the volunteer program is planned and managed in an effective and efficient way using a proven process, the goals of staging high impact events, raising the organisational profile and keeping within budget can definitely be achieved.
It gives me great joy when I see happy, motivated volunteers enthusiastically helping patrons at an event. It elevates the total experience for the patrons; it eases pressure on the organisers’ staff, and the volunteer return rate for future events is much higher.
Our Framework follows a five step process which ensures that volunteers are recruited, trained and managed in a way that keeps them engaged and aligned with event objectives. We also plan operational requirements down to the last detail so that nothing unexpected arises and volunteers know exactly what to do and how to do it, and they do it with enthusiasm.
But of course, planning and managing events effectively takes a whole team of committed and organised people. I am hugely proud of the wonderful group of people we have at Eventeamwork who manage events with gusto and superb efficiency, and exude enthusiasm and passion in a delightful way that infects all those around them.”