Why to Focus on Event Outcomes when Managing Volunteers

The operational focus naturally is on our next event but there is a need to also focus on event outcomes to create long-term benefits. Many of us fall into the trap of focusing on outputs rather than outcomes, not because we don’t know any better but because it’s so easy to. Hence there are literally [...]

Why It Matters that Event Volunteers are Not Outsourced

When event organisers first approach us, we often hear the following “Can you please provide us with 50 volunteers?” It always makes me cringe. Nobody can be providing people to anyone, let alone volunteers. I think it’s interesting that especially short-term staff and volunteers are often thought of as a commodity. To clarify, we don’t trade volunteers. We [...]

Are you really saving costs with your Event Volunteer Program, and should you?

From small to large-scale events, something everyone deals with is allocating limited resources. Often this means that the time frames for event contractors, including volunteer coordinators are getting shorter. This means that the volunteer coordinator is required to plan and implement the volunteer program in less time in the interest of saving costs. But is it really [...]

5 Tips to Boost your Event Volunteer Recruitment

Volunteer recruitment is the most obvious part of the volunteer management process. That is likely the reason why it is often interchangeably referred to as volunteer management. Volunteer management however is a lot more complex with planning, engagement, training, support and communication. Volunteer recruitment is a part of this system – a crucial part of [...]

7 mistakes to avoid when managing events with volunteers

Many events cannot run without volunteers. However, often managers don’t realise the full value the volunteer program can bring to their event and organisation. Think about volunteers not showing up or volunteers not knowing what to do. In those instances the time and money spent can even have a negative impact on the event. As [...]